Healthcare Mandatory training is a requirement for people working in the health and social care sector. The training are required of them not only to keep up to date but to work in a safe manner, to deliver care to patients and to be compliant. Our Mandatory courses are run regularly to accommodate gaps in skills for staff when required. All our mandatory trainings are charged at £30 plus VAT for half a day course and £49 plus VAT for a full day course.

Moving & Handling
This moving and handling of people course is designed to provide care and nursing staff with the essential knowledge and understanding of the safe process of moving people to prevent injury to themselves and the person being moved, whilst also covering the legal requirements regarding the handling of people.

Learning Outcomes:
• Health and Safety at Work 1974
• Manual Handling Regulations 1999
• Duty of care
• Moving and handling assessments
• Basic principles of safer handling
• Company handling policy
• Anatomy
• Unsafe moves
• Working with equipment
• Moving and transferring

Dementia Awareness
This course is aimed at all staff working in the care environment who work with people with dementia. A general understanding of the issues associated with dementia will be established. Candidates will gain underpinning knowledge of the below issues and therefore will be able to put this into practice where necessary.

Learning Outcomes:

• What is meant by the term “Dementia”
• Different Types of Dementia
• Strategies that may assist the individual and their carer in the management of the disease
• Supporting the Individual
• Communication
• Managing behavioral changes
• Empowering the Individual

Duration: Half Day

Fire Safety Awareness
Following the introduction of the new Regulatory Reform (fire safety) Order 2005 all companies are obliged to ensure that employees receive adequate training in fire safety on a yearly basis, as well as having a full risk assessment carried out on their premises. This course allows companies to keep employees aware of all the key information regarding fire safety in the workplace. On completion candidates will have a clear understanding of fire safety in the context of their workplace.

Learning Outcomes:

• Fire Law & Legislation
• Employees Responsibilities
• Fire Hazards & Risks
• Common causes of fire
• Detection
• Action on discovering a fire
• Fire Safety Management
• Fire Fighting Equipment

First aid – Basic Life Support
Early resuscitation can improve survival rates by up to 60%. This course is for anybody, trained or untrained, who wishes to feel more confident in dealing with a collapsed adult or child.

Learning Outcomes:

• Know how to assess the collapsed victim
• Learn how to perform chest compression and rescue breathing
• Know how to deal with a person who is choking
• Be able to place an unconscious person in the recovery position
• Understand your legal obligations under the first aid regulation

Health & Safety
Are your employees aware of their responsibilities under The Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999. Furthermore, under Health and Safety Legislation, employers are required to provide appropriate health and Safety training for themselves and/or their employees. This course will ensure that you and your employees comply with legislation and raise awareness of the need to provide a healthy, safe working environment ensuring the welfare of everyone.

Learning Outcomes:

• What is Health and Safety
• Health and Safety related accidents and ill-health.
• Health and Safety in the workplace
• Legal responsibilities and requirements
• Policies and Procedures
• Workplace hazards
• RIDDOR (including April 2012 update)
• Accident Reporting and Record Keeping

Safeguarding Adults at Risk
This course is designed for care staff and will raise awareness of the importance of Safeguarding Vulnerable People. Staff completing this course will be in a better position to implement their company adult protection policy and the procedures they should follow.

Learning Outcomes:

• Definition of Safeguarding
• Understanding what makes an adult vulnerable and open to abuse.
• Different types of abuse
• Recognising the signs of abuse
• Symptoms relating to abuse
• Dealing effectively with abuse
• Legislation
• Reporting and record keeping

Safeguarding Adults from Harm
This course is designed for care staff and will raise awareness of the importance of Safeguarding Vulnerable People. Staff completing this course will be in a better position to implement their company adult protection policy and the procedures they should follow.

Learning Outcomes:

• Definition of Safeguarding
• Understanding what makes an adult vulnerable and open to abuse.
• Different types of abuse
• Recognising the signs of abuse
• Symptoms relating to abuse
• Dealing effectively with abuse
• Legislation
• Reporting and record keeping

Catheter Care
Urinary catheterisation is a medical procedure used to drain and collect urine from the bladder. Our Catheterisation Course, designed for RGN’s & Care Staff, covers both theoretical and practical elements. By the end of the course attendees will be familiar with reasons for catheterisation, the equipment selection and the processes involved.

Learning Outcomes:

• Definitions & methods of catheterisation
• Differences between supra-pubic & urethra catheters
• Advantages/disadvantages of urinary catheters
• Reasons for catheterisation
• Male/female anatomy
• Male catheterisation procedure (theory)
• Female catheterisation procedure (theory)
• Post procedure catheter positioning
• Post procedure check list
• Record keeping

Infection Control
The Infection control training course is aimed at staff working within the care environment. Individuals will understand the importance of why we need to have infection control measures implemented in the workplace. At the end of this course candidates will be able to state the obligations and responsibilities that should be performed when dealing with infection control issues. In addition to this candidates will be able to demonstrate and explain hand washing techniques along with having an understanding of maintaining a clean environment.

Learning Outcomes:

• Definition of Infection Control
• How individuals become infected through the chain of infection
• Different types of germs and infection
• Health Care Associated Infections
• The importance of infection control and the management of HCAI
• How to wash hands effectively and appropriately
• Personal protective equipment
• Prevention of infection
• The importance of policy and legislation regarding infection control
• CQC

End of Life Care
This will provide an introduction to advance care planning within the context of end of life care.

Learning Outcomes:

• Define advance care planning.
• Describe the process of advance care planning.
• Discuss the reasons why advance care planning has been introduced.
• Identify principles of good practice within the process of advance care planning.
• Examine frequently asked questions patients may pose concerning advance care planning.
• Identify where you can find out more about advance care planning.

Medication Awareness
The Medication Management course is designed for staff working within a care environment. This course is in line with the National Minimum Standards Requirements and recent CQC guidelines. Candidates will gain an understanding of the legislation involved with administration of medication, along with being able to follow procedures set for safe administration of medication. Candidates will also gain an understanding of the importance of confidentiality and security in all procedures of drug administration. Candidates will also obtain under-pinning knowledge of the above issues and therefore will be able to put this into practice where necessary.

Learning Outcomes:

• Introduction to medication
• Storage and dispensing
• Documentation, confidentiality and record keeping
• Administration of medication
• Reducing and eliminating medication errors
• Accountability and responsibility
• Legislation and requirements
• Regulating bodies

Learning Disabilities Awareness
This course will enable participants to gain a better understanding about learning disabilities. Candidates will have the opportunity to familiarise themselves with what a learning disability is, understanding the different types of learning disabilities and the best approach to dealing with challenging behaviours and learning disabilities.

Learning Outcomes:

• What a learning disability is
• What causes a learning disability
• Diagnosis and learning disability
• Learning disabilities and other conditions
• Understanding challenging behaviours

Care Planning
The Care Act 2014 makes taking a person centred approach to care planning a legal requirement on local authorities. Person centred care and support planning puts people in the heart of their care and offers them the opportunity to take control and ownership of the process and outcomes of their plan

Learning Outcomes:

• What is meant by ‘person-centred planning’ and ‘support planning’
• The background to person-centred planning
• The key features and standards of person-centred planning
• The planning and review process
• Why it is important to involve people in the planning process
• What makes a good plan
• What a plan must include
• The principles behind combined and joint planning
• What must be considered when a plan is signed-off
• The local authority duties towards those at risk of harm
• How to get those at risk of harm involved in the planning process
• The local authority duties towards those who may lack capacity
• The local authority duties towards those at risk of harm
• How to get those at risk of harm involved in the planning process
• The local authority duties towards those who may lack capacity

Record Keeping
The care planning awareness course enables participants to understand the importance of care planning, their implementation and how to review them. It provides knowledge and understanding to enable candidates to work alongside other professionals and make initial assessments to meet the needs of the individual.

Learning Outcomes:

• How Individual care plans can be different
• Why care plans should be updated
• Working with other professionals
• Observation Skills
• Stages of Care Planning
• The assessment process
• Creating a Care Plan

Mental Capacity Act
The Mental Capacity Act (MCA) came into force in 2007 and was designed to strengthen the protection of vulnerable adults. This was followed by The Deprivation of Liberties Safeguards (DOLS) being implemented in 2009. This care course provides background to the MCA and its relationship to DOLS and how those working within the care sector can ensure compliance whilst carrying out their job role. Candidates will also gain an understanding of how to keep the best interests of those that they care for who may or may not be able to consent.

Learning Outcomes:

• Understand the key principles of the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards
• Define “capacity”
• When to Assess
• Principles of Assessment
• Carer Liability
• Recording Your Practice
• Advance Decision
• What is Deprivation of Liberty?
• Deprivation of Liberty Assessment

COSHH
The COSHH Regulations (2002) are designed to protect people against risks to their health when dealing with or being exposed to hazardous substances. The COSHH training course is designed for candidates who handle chemicals as part of their daily work. The COSHH course is ideal for induction or refresher training to the new regulations. Attendees of this COSHH training course will gain under-pinning knowledge of the below issues and therefore will be able to implement this in their specific work area.

Learning Outcomes:

• Regulations that control the use of hazardous substances
• Substances hazardous to health
• Potential effects
• Risk assessment control measures
• CHIPS Regulations
• Procedures for using hazardous substances
• Bleeding
• Common workplace injuries

Communication
This course provides an awareness of the principles of good communication and record keeping within a care environment, to ensure effective communication skills and good practice when recording information.

Learning Outcomes:

• Definition of communication
• Communication methods
• Models of communication
• Communication techniques
• Managing communication
• Legislation and good practice
• Key principles of record keeping
• Care records
• Errors and prevention

Care and Support Plan
The Care Act 2014 makes taking a person centred approach to care planning a legal requirement on local authorities. Person centred care and support planning puts people in the heart of their care and offers them the opportunity to take control and ownership of the process and outcomes of their plan.

Learning Outcomes:

• What is meant by ‘person-centred planning’ and ‘support planning’
• The background to person-centred planning
• The key features and standards of person-centred planning
• The planning and review process
• Why it is important to involve people in the planning process
• What makes a good plan
• What a plan must include
• The principles behind combined and joint planning
• What must be considered when a plan is signed-off
• The local authority duties towards those at risk of harm
• How to get those at risk of harm involved in the planning process
• The local authority duties towards those who may lack capacity
• The local authority duties towards those at risk of harm
• How to get those at risk of harm involved in the planning process
• The local authority duties towards those who may lack capacity

Epilepsy Awareness
This course is aimed at care workers who are involved with clients who suffer from epilepsy. Candidates will gain knowledge on the main effects of epilepsy and the importance of supporting services users to take medication as directed by their doctor. This course will also explore the different types of seizures and behaviour changes an individual may suffer from as a result of epilepsy.

Learning Outcomes:

• What Epilepsy is and how it is caused.
• How to recognise at least three types of seizure and how they present
• Know how to safely care for someone having a seizure
• What documentation is required following a seizure

Equality Diversity & Rights
This course aims to raise awareness of Equality & Diversity and encourage candidates to take a proactive approach within the workplace. Equality and Diversity can be compromised by candidates own values, opinions, and prejudices, this course explores how prejudices develop and how they may influence people. Candidates will gain an awareness of discriminatory practice and gain knowledge on how to promote equal opportunities for all and recognise the value of diversity.

Learning Outcomes:

• Equality and Diversity what does it mean?
• Understanding Individual Needs
• Respecting Individual needs
• Equality & Diversity and the Law
• Factors essential to promoting Equality & Diversity

Level 1 Food Safety
This course is designed to provide individuals that handle open food the essential knowledge and understanding of good Food Safety Practice. The aim of this training course is to provide candidates with a fundamental knowledge of food hygiene and to enable them to apply this knowledge to essential practical skills in order to prevent food poisoning.

Learning Outcomes:
• Introduction to Food Safety
• Hazards associated with Food Safety
• Food poisoning and contamination
• HACCP
• Temperatures
• Personal Hygiene
• Allergies and Intolerances
• Premises, Equipment and Pest Control
• Cleaning and Disinfecting
• Legislation and requirements

Duration: Half Day

Level 2 Food Safety
This course is designed to provide individuals that handle open food the essential knowledge and understanding of good Food Safety Practice. The aim of this training course is to provide candidates with a fundamental knowledge of food hygiene and to enable them to apply this knowledge to essential practical skills in order to prevent food poisoning.

Duration: Full Day